Privacy Policy
Curious Shapes Studio respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we may collect when you visit our website, sign up to receive emails or art gifts, contact us, make a purchase, interact with our advertising, or otherwise engage with Curious Shapes Studio. It also explains how we use, share and protect that information and the choices available to you.
Curious Shapes Studio is based in Alberta, Canada and handles personal information in accordance with applicable Canadian privacy laws and, where applicable, privacy laws in other jurisdictions.
1. Information We Collect
We collect only the personal information reasonably necessary to operate Curious Shapes Studio and provide our products, services and communications.
Depending on how you interact with us, this may include:
Information you provide directly, such as your name, email address, mailing or shipping address, billing information, messages you send to us, and information you provide when subscribing to our emails, requesting a free art gift, entering a promotion, completing a form, contacting us or making a purchase.
Purchase and order information, such as the products you purchase, order history, shipping information and information necessary to process or fulfill an order.
Website and technical information, which may include your IP address, browser type, device information, referring pages, pages viewed and other information collected through cookies, analytics tools and similar technologies.
Information from third party platforms, such as information you choose to provide through forms or interactions on Meta, Instagram, Facebook, Pinterest or other platforms we may use.
We do not intentionally collect sensitive personal information unless it is reasonably necessary and you knowingly provide it to us.
2. How We Use Your Information
We may use your personal information to:
provide products, artwork, downloads or other materials you request
process and fulfill orders
communicate with you about purchases or inquiries
send studio news, new collections, product announcements, special offers or other marketing communications when you have agreed to receive them
operate, maintain and improve our website and customer experience
understand how visitors interact with our website, advertising and communications
prevent fraud, misuse or security issues
meet legal, accounting or regulatory requirements
We will not use your personal information for a materially different purpose without obtaining additional consent where required.
3. Email Communications and Marketing
If you choose to join the Curious Shapes Studio email list, request an art gift while agreeing to receive studio communications, or otherwise consent to receive marketing emails, we may send you occasional emails about new artwork, collections, products, studio news and special offers.
You may unsubscribe at any time by using the unsubscribe link included in our marketing emails.
Unsubscribing from marketing communications will not prevent us from sending necessary transactional messages relating to an order, customer-service request or other transaction you initiated.
4. Purchases, Payments and Order Fulfillment
Curious Shapes Studio may offer products for purchase directly through this website or through third party marketplaces.
When you make a purchase, information necessary to complete your transaction may be processed by payment providers, ecommerce platforms, manufacturers, print-on-demand providers, shipping carriers or fulfillment partners.
For example, if a product is manufactured or shipped by a fulfillment partner, we may provide that partner with information such as your name, shipping address, order details and other information reasonably necessary to produce and deliver your order.
These service providers receive information for the purpose of providing their services and are subject to their own privacy and security practices.
Curious Shapes Studio does not need to receive or store your complete payment-card details when those details are processed directly by a third party payment provider.
5. Service Providers and Third Parties
We use trusted third party services to operate various parts of Curious Shapes Studio. These may include website hosting, ecommerce, payment processing, manufacturing and fulfillment, shipping, email delivery, analytics, advertising and social media services.
For example, our website is currently hosted through Squarespace, and we use platforms such as Meta to communicate with audiences and advertise Curious Shapes Studio.
These providers may process personal information on our behalf or independently under their own privacy policies.
We do not sell your personal information.
6. Advertising and Social Media
Curious Shapes Studio may advertise through platforms such as Facebook and Instagram and may use forms provided by those platforms to allow people to request information, receive art gifts, subscribe to communications or otherwise connect with the studio.
When you submit information through a third party platform, that platform may also collect and process the information according to its own privacy policy.
Information you choose to provide to Curious Shapes Studio through such a form may be added to our customer or email systems where you have consented to the applicable use.
7. Cookies and Analytics
Our website and the services that support it may use cookies and similar technologies to operate the website, remember preferences, understand website traffic and usage, measure performance and support advertising or analytics.
Some cookies may be placed by third party services used on the website.
Depending on your location and the technology available on our website, you may be able to control certain cookies through your browser settings or a cookie consent tool.
Disabling some cookies may affect how certain parts of the website function.
8. How We Share Information
We may share personal information with service providers when reasonably necessary to operate Curious Shapes Studio or provide something you have requested.
This may include providers involved in:
website hosting and ecommerce, payment processing, email delivery, analytics, advertising, manufacturing and product fulfillment, shipping and delivery, customer support, professional services, and legal or regulatory compliance.
We may also disclose information where required by law, to protect our legal rights, to investigate suspected fraud or misuse, or in connection with a sale, merger or transfer of all or part of the business.
We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except where they independently determine the purposes of processing under their own terms and privacy policies.
9. International Processing
Curious Shapes Studio is based in Canada, but some of the service providers we use may operate or store information in other countries, including the United States and other jurisdictions.
As a result, your personal information may be processed outside your province, territory or country of residence and may be subject to the laws of the jurisdiction in which it is processed.
We take reasonable care when selecting services that handle personal information on our behalf.
10. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business and transaction records, or to satisfy legal, accounting or regulatory requirements.
Retention periods may vary depending on the type of information and why it was collected.
When personal information is no longer reasonably required, we take reasonable steps to delete, destroy or anonymize it where appropriate.
11. Protecting Your Information
We take reasonable administrative, technical and organizational measures appropriate to the nature of the information we hold to protect personal information against loss, misuse, unauthorized access, disclosure, alteration or destruction.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
12. Your Privacy Rights
Depending on where you live and the laws that apply, you may have rights relating to your personal information. These may include the right to:
request access to personal information we hold about you
ask us to correct inaccurate or incomplete information
withdraw consent to certain uses of your information, subject to legal or contractual restrictions
ask questions or raise concerns about how your information is handled
request deletion of certain personal information where applicable
object to or restrict certain types of processing where applicable
We may need to verify your identity before fulfilling certain requests.
European Economic Area, United Kingdom and other jurisdictions
If applicable privacy law provides you with additional rights, including rights under the European Union's General Data Protection Regulation or similar legislation, you may exercise those rights by contacting us.
Depending on the circumstances, these rights may include access, correction, deletion, restriction or objection to processing, data portability and withdrawal of consent.
Where consent is the basis for processing, you may withdraw that consent at any time, although doing so does not affect processing that lawfully occurred before withdrawal.
You may also have the right to lodge a complaint with the applicable privacy or data-protection authority in your jurisdiction.
13. Children's Privacy
Curious Shapes Studio is not directed toward children, and we do not knowingly collect personal information from children where parental or guardian consent would be required by applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us.
14. Third Party Websites
Our website may contain links to websites or services operated by third parties, including online marketplaces, social media platforms and other services.
Curious Shapes Studio is not responsible for the privacy practices of third party websites. We encourage you to review their privacy policies when providing personal information to them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Curious Shapes Studio, our services, technology, service providers or applicable legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page. Material changes may be communicated in another appropriate manner where required.
16. Contact Us
If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have another privacy-related concern, please contact:
Curious Shapes Studio
Calgary, Alberta, Canada
Email: hello@curioushapes.studio